Returns are accepted within 14 days of receipt of goods reflected in the documents for transmission by courier, this can only happen if the product and packaging are intact presentation. The cost of returning the goods in this case is charged to the customer.
In case of discrepancy with the product characteristics listed in the page with its description, the supplier refund the full amount paid by the consumer within 10 days of receipt of the goods intact and presentation of the product and packaging.
If for some reason the product is delivered to the customer with damaged packaging or any other reason, replacement or return of goods is carried out at our expense.
Under the legal right, upon returning the product reimbursement will be made within 30 (thirty) days from returning.
Exceptions: Returns are not accepted for delivery of goods which by their nature can not be returned or perishable, or are in danger of deterioration of the quality characteristics.
Dispute resolution